Common ailments

In March 2018, guidance was issued from NHS England to CCGs proposing not to routinely prescribe for self-limiting conditions (e.g. coughs and colds) or self-care conditions (e.g. mouth ulcers). Customers are therefore being encouraged to visit their pharmacy in the first instance.¹ This module gives a brief overview of some of the types of products that can be recommended and advice that can be given to customers asking about minor ailments - please refer to your Healthcare Advisor Programme for more information.

This module will help you advise on:

• Products for the relief of some common minor ailments
• Self-care tips for customers
• When to refer to the pharmacist.